Sustainability at Our Core

Every step of our process reflects our dedication to sustainability, from sourcing materials to delivering our products into your hands.

FAQs & Support

Monday-Friday, orders will ship within 48 hours of your order being received. Most orders placed during the weekend will ship the following Monday. Shipping times may vary during sales and holidays.

We currently only ship from within China. We offer free shipping within the Contiguous United States.

1. Please check your inbox for the shipping confirmation, which will include a tracking number.

2. If it's in transit keep an eye out, if it still hasn't arrived and says delivered, please email your name, order number and concerns to larehome@aliyun.com

1、You can refuse the order (if possible) due to damages. 

2、If the order arrives and is damaged, please take photos of the external shipping packaging and your product. Please go to our return portaland follow the prompts to "Item was damaged or lost" to submit a claim.

We're sorry to hear it didn't work out, we hope to bring delight into the home with our eco-friendly materials, but if you're not happy with your Larehome purchase, please go to ourReturns Pageto process your return or exchange.

1、Bowed or warped products within 1 year of purchasing

2、Product Cracks or Molds within 90 days of purchasing

3、Product Cracks or Molds over 91 days - 1 year of purchasing*Shipping paid by the customer